John Miller conducted a Health Management program for
the public service enterprise unit in January 2008.
16 people, 10 men and 6 women completed the following
profiles: -
■
Health Climate Survey
■
Stress risk
■
Career satisfaction
The results are presented in graphic format, with
commentary.
HEALTH CLIMATE SURVEY
The
Health, Fitness and Wellbeing profile
provides people with a very good idea of how well the various systems of
the body are functioning, particularly the
• the mind
• autonomic nervous system
• immune system
• digestive system
• circulatory system
• elimination system
• musculo-skeletal system.
|
|
Symptom |
None |
Not much |
A fair bit |
A lot |
|
|
1. |
Headaches including migraines |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
2. |
Lack of energy and vitality |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
3. |
Candida - jock itch, thrush, tinea
... |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
4. |
Poor sleep. If on tablets score 10 |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
5. |
Snoring &/or sleep apnoea.
Score 10 if using a mask |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
6. |
Crook back, stiff neck, sore shoulders,
dicky knee RSI ... |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
7. |
Frequent colds, flu, sinus |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
8. |
Unsettled stomach, reflux (Score
10 if on medication) |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
9. |
Overweight - 1 point for every 2Kg |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
10. |
Irritable bowel, constipation |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
11. |
Asthma |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
12. |
Low level of aerobic fitness |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
13. |
Chest pain, palpitations |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
14. |
Rashes, itchiness, skin outbreaks, psoriasis ... |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
15. |
Mouth ulcers, cold sores |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
16. |
Elevated blood pressure. Score 0
on pills |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
17. |
Elevated blood cholesterol. Score o if on pills |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
18. |
Elevated blood glucose. Score 0 if
on medication |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
19. |
Shakes, nervous ticks, mannerisms |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
20. |
Grinding teeth |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
21. |
Alcoholic drinks per day (2
pts/drink) |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
22. |
Smoking. (1 pt/cigarette/day) |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
23. |
Caffeine (1 pt/cup per day) |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
24. |
Anxious about life, insecure,
apprehensive |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
25. |
Sad or depressed (On medication,
score 0) |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
26. |
In wrong job for now |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
27. |
Under-appreciated at work |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
28. |
Have poor work/life balance |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
29. |
Unhappy with family
life |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
|
30. |
Unhappy with financial status |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
|
The score of a normal, fit and healthy
human being is less than 20
Higher scores are symptomatic
of dysfunction of one or more body systems.
People with high levels of
stress usually score well over 100.
For people with a score of more
than 80, the ‘background noise’ of their life is becoming louder and
louder. It is hard to concentrate on your work when body systems are
dysfunctional.
We know a fit and healthy group
when we see the majority of scores below 40. This was not the case with
this group. By and large higher scores are usually a reflection of
• low levels of fitness
• an inability to deal with what life and
work are serving up to people.
Remember, it is not what
happens, but how we deal with what happens that determines our level of
stress.
Classification of average scores: Excellent - less
than 40. Good - 41 - 50. Fair 51-60. Poor - over 60.
This profile is described as good.
The
average score was
51.
Anyone scoring more than 80 is putting up with a lot of 'background
noise'.
HEALTH CLIMATE SURVEY
ANALYSIS
Based on scores received in the Health, Fitness and Wellbeing profile we've compiled a Health Climate Survey. Scores on each item
have ranked - the
higher the score the worse the problem. We added
the scores for each item. The results appear in the table below.
|
Symptoms/issues/concerns |
% of
people
scoring over 5 |
|
|
Overweight |
44 |
|
|
Low level of fitness |
31 |
|
|
Crook back, sore shoulders |
25 |
|
|
Headaches |
19 |
|
|
Poor sleep |
19 |
|
|
Snoring, sleep apnoea |
19 |
|
|
Shortness of breath from asthma |
19 |
|
|
Lack of energy |
13 |
|
|
Elevated blood pressure |
13 |
2 |
|
Elevated cholesterol |
13 |
2 |
|
Candida |
6 |
|
|
Reflux, unsettled stomach |
6 |
|
|
Irritable bowel, constipation etc |
6 |
|
|
Itchy, rashes, psoriasis |
6 |
|
|
Elevated glucose |
6 |
1 |
|
Alcohol |
6 |
|
|
Smoking |
6 |
|
|
Caffeine |
6 |
|
|
Anxious |
6 |
|
|
Depressed |
6 |
0 |
|
Work-life balance |
6 |
|
|
Unhappy family life |
6 |
|
|
Financial status |
6 |
|
|
Frequent colds, flu, sinus |
0 |
|
|
Chest pain, palpitations |
0 |
|
|
Mouth ulcers |
0 |
|
|
Shakes, nervous mannerisms |
0 |
|
|
Grinding teeth |
0 |
|
|
Wrong job |
0 |
|
|
Under appreciated at work |
0 |
|
We registered those scores of 5 and over as being a
symptom, issue or concern, the most pressing of which have been
highlighted.
Rarely have I seen so few issues/symptoms concerned that
affected more that 20-% of people.
Based on this profile this is a pretty fit and healthy
staff - but the more specific graphs below, dig down deeper into the
health, fitness and wellbeing issues affecting people.
Perception
Based on people's perception (where they gave a
particular symptom a score of 5 or more, and backed up by objective
scores) the key issues are
• |
Obesity
44% of people
said they were more than 10Kg over weight. It's a symptom of
metabolic dysfunction and relates to high energy diets and low
energy lifestyles. It's suggestive of elevated levels of insulin
floating around the body, which is a precursor of all manner of
body system dysfunctions - elevated blood pressure, elevated
cholesterol, elevated blood glucose.
The recommendation, that people need to get more
exercise (at lunch time) and eat from the top of the Hourglass.
|
|
|
• |
Snoring
Only 19% of people
said they snored loudly enough for it to be a problem.
The recipe for a good snore is to be male, be unfit and at least
20Kg over weight, to have high blood pressure, have a few drinks
every night, be stressed out of their brain and sleep on their
back. |
|
|
• |
Lack of energy
Only 13% of people
said they lacked energy.
Low levels of
energy come from many sources, including: -
- lack
of a good aerobic fitness training program
- a
diet high in wheat flour and sugar
-
dullness
- ... |
|
|
• |
Fitness
31% said they
were unfit. We recommend
staff be given the greatest encouragement to leave the workplace at
lunch time and get in some physical activity. One organisation
we work for gives staff an hour and a half off for lunch,
providing people exercise during that time.
Fitness has a significant
bearing on the scores for low levels of energy, poor sleep,
snoring, depression and headaches. |
|
|
• |
Musculo-skeletal dysfunction
Only 25% of people
said they had some sort of musculo-skeletal dysfunction.
Musculo-skeletal dysfunction goes with low levels of strength
and flexibility. Those at greatest
risk need encouragement to attend a strength and flexibility
training program several times a week. |
|
|
• |
Rashes and itchiness
Can be caused
by a range of things: -
- a
body that's stressed producing too much cortisol
- a
toxic diet
- a
sluggish elimination system
-
itching to get away from something
- ... |
|
|
• |
Headaches
19% of people
said they regularly get headaches. Headaches are caused by
- a
diet high in wheat flour and sugar
-
caffeine withdrawal
- lack
of oxygen getting to the head
- a
sluggish elimination system
- a
head out of alignment due to tight and weak muscles
-
beating your head against a brick wall
- ... |
|
|
• |
Colds and flu
Symptom of a
depressed immune system, one which can be strengthened by eating
from the top of the Hourglass and getting plenty of aerobic
exercise. |
|
|
• |
Under-appreciation at
work
Nobody said they
were under-appreciated at work.
This is a fantastic result. I've never seen this type of score.
In other workplaces it can be 40% of people are
under-appreciated. Manager and staff - take another bow. |
|
|
• |
Being in the wrong job
Nobody
of people
said they were in the wrong job.
There is usually
a high and positive correlation between people being in the
wrong job and people saying they are under-appreciated at work.
In this case this rule applied. Nobody was in the wrong job and
nobody was under-appreciated at work. |
|
|
• |
Diet
A diet high in flour and
sugar and low in fruit, vegetables and fibre leads to irritable
and bowel, reflux. |
|
|
|
Depression and anxiety
There is an epidemic of depression in our
community and we encourage all organisations to target depression.
1
person gave themselves a score of 5 or more on the depression question,
indicating risk that needs to be dealt with.
No
people were on
anti-depressant medication.
There is a significant core of depression that relates to poor health
generally.
All body systems are connected. The
epidemic of depression will continue to escalate at the same rate as the
epidemic of all other body system dysfunctions. People need to be given
encouragement to exercise regularly and vigorous, eat less flour and
sugar and imbibe less of the culturally chemicals - particularly
nicotine, caffeine and alcohol.
Because of the relationship of depression
to fitness and diet there is a chance that some people have been
misdiagnosed.
Some aspects of depression relate to
psychologically generated issues. It is important that these
people be encouraged to have regular counselling - through the EAP or
other counsellors -
The best book about
depression I've read, and what you can do about it, and one that I
recommend highly is by psychiatrist, David Servan-Schreiber,
Healing Without Freud or Prozac.
|
|
|
• |
Blood pressure
2 people indicated they were on blood pressure medication.
Blood pressure is a symptom of body system
dysfunction relating directly to
- lack of aerobic fitness
- being over weight
- being stressed.
|
|
|
• |
Smoking
There
was 1 confirmed smoker. Now lets move heaven and earth to assist
this person to give
it away altogether.
|
|
|
• |
Alcohol
intake
Only one person
indicated a
higher than acceptable level of alcohol consumption. For too many people
it is culturally acceptable to drink half a dozen cans of beer a night.
Not only does willpower dissolve in alcohol but it increases the size of
the waist.
I don't agree with the medical charities that you should
have a drink every night. The people score lowest in the Health, Fitness
and Wellbeing profile only have a couple of drinks a week, if that.
The problem with alcohol is that will power dissolves in
it. Once you've had one, you're more likely to have another, and another
... Then out come the chips and cashews, finishing off with a
couple rounds of Tim Tams.
You know
there is something wrong when the junk medical industry is telling you
to have a drink and take an Aspro every day. |
STRESS RISK PROFILE
Participants completed
a simple stress and relaxation profile designed to assist them in making an
assessment of how they were affected by stress. It is based on the habits of
unstressed people.
If you do what
unstressed people do you are less at risk of becoming stressed. I’m yet to
see someone who said they were highly stressed or depressed who got a high
score on this profile. A good score is over 70.
• How would you
rate your current stress level
• Do you get a
good night’s sleep?
• Do you take your
holidays?
• Are you keeping
yourself fit and healthy?
• Is there balance
in your life?
• Do you take time
off at lunch time?
• How many hours a
week do you work?
• Are you good at
giving back to your Self?
• Do you meditate?
• Are you happy
with your family (and romantic) life?
The matter of stress
always needs to be addressed by organisations as part of a personal
development thrust, and aimed at all staff. If stress management type
programs are to be conducted, all staff need to be involved, otherwise those
at most risk and those who are currently most stressed (and too wrapped up
in their own busyness) will not attend.
For those who spend
long hours at work, I often wonder whether the behaviour is externally or
internally driven. I suspect the latter. No body on their death bed ever
said 'I wish I'd spent more time at the office.'
A few people are
struggling with their family life. This is another fertile area for
personal development and counselling programs. It's hard to concentrate at
work when your home life is in turmoil
SCORING GUIDELINES
Excellent, scoring 8 or
more
Good, scoring 7 or more
Fair, scoring 5 or
6
Poor, scoring less than
5
‘Pass mark’ on all
parameters 7/10.
|
|
|
|
|
With a couple of
exceptions, this is a reasonable result. |
|
This is a mediocre result. 50% of the group don't sleep
as well as they would like. The first casualty of
anxiety and low levels of fitness is sleep. The first causality of
anxiety is poor sleep. Find out the cause of the problem. Exercise more,
drink less. |
|
|
|
|
|
A
poor result. Paul Pearsal
in his book Superimmunity' said you need a 21 day away from home
holiday every year. |
|
Not a good result. Too many
people are not keeping themselves in the shape they'd like to be
in - and which they need to be in. |
|
|
|
|
|
This is
a reasonable result. |
|
A
poor result. Too many people don't take time off to switch off
and get outside in the fresh air. This is a reflection of poor
management - personal and organisational |
|
|
|
|
|
This is a fair result. No one
on their death bed ever said 'I wish I'd spent more time at the
office.' The people working the longest hours are women with
young children who have a shift before work, a shift at work, a
shift after work and the graveyard shift as well. |
|
Too many people are too busy to
look after and nurture their Self. |
|
|
|
|
|
|
|
|
|
|
|
|
|
Very few people meditate.
The reasons to do so are compelling. |
|
Family life satisfaction is good for most people, but not
for some. |
|
Average score: 59.
This is an average sort of a score. People could do more to look
after their Self. I recommend that people scoring less that 50
spend time with a counsellor or life coach, or go to a personal
development weekend to get themselves
centred and grounded on looking after their Self - start doing
the things unstressed people do to avoid becoming stressed. |
CAREER SATISFACTION PROFILE
The parameters in the
profile relate to a mix of factors influences by the participant, management
and their colleagues.
• How close are
you to doing the job you’d really like to be doing?
• Are you in the
right job for now?
• Is work giving
you life or sucking life out of you?
• Are you focused
on your career options?
• Do you get good
feedback from your manager?
• Do you receive
an appropriate financial reward?
• Do you feel you
and your work are valued and appreciated?
• Do you work for
an organisation that cares about people?
• Do you enjoy the
company of the people you work with?
• What’s the level
of morale like in your work group?
Normally, when results
on the overall career profile are less than 70/100, people agree that
they’re not in the right job. Certainly those scoring less than 60 have
sufficient issues relating to career management as to seriously consider
going somewhere else.
SCORING GUIDELINES
Excellent, scoring 8 or
more
Good, scoring 7 or more
Fair, scoring 5 or
6
Poor, scoring less than
5
‘Pass mark’ on all
parameters 7/10.
|
|
|
|
|
This
is an exceptionally score. |
|
This is an
exceptional result. You don't see many like this. |
|
|
|
|
|
Another good result. Work is probably about as stressful as you want it to be.
Walk away. Make appointments for your Self that
allow you to get on with your work unhindered by interruptions. |
|
A good result. For those who scored 7/10 it didn't matter. |
|
|
|
|
|
This is a pretty good result. Of all our profile questions, this
one is usually the worst answered. In this organisation there's
some extra work for managers. For staff our recommendation is
always to manage up. Take your manager
out for morning tea once a month and talk about yourself and
your work. Get some regular feedback. Don't wait for the big one
at the end of the year. If you manager doesn't have time for
you, get another one! |
|
With a few exceptions, these
people are pretty satisfied with what they sell themselves for.
If you're not happy, you're selling yourself short. |
|
|
|
|
|
This is a very good result. Work is valued and
appreciated. |
|
With a couple of exceptions, this
is a good score. The
aim is to have all staff recording a score of 7 or more. |
|
|
|
|
|
This is a very, very good score. People like working
with each other. We rarely see scores like this. |
|
Morale is very good. It's generally the case that our morale is good when my
morale is good. The exceptions need to be dealt with. |
|
Average score: 83.
Compared with other groups,
this is an exceptionally
good result, in fact the best I've seen for donkey's ages. For
the person who scored less than
70, there is the whiff of a suggestion they're not in the right
job. The situation is certainly redeemable. |
The Buddha and
Confucius both said 'Find the job you'd love to do and you don't have to
do another days work in your life.'
MORALE SURVEY
1. WHAT CAN 'THEY' DO TO IMPROVE MORALE?
|
Responses |
Explain
why decisions are made |
14 |
Appropriate recognition |
13 |
Recognise
achievement |
13 |
360 degree
feedback |
12 |
Fund
health and fitness programs - invest in staff |
12 |
Appreciate
us |
11 |
More
feedback |
11 |
Focus on
recognition of positive achievements |
11 |
Team
building/socialisation |
10 |
Yoga at
lunch time |
10 |
Yoga/meditation/massage |
9 |
Personal
development |
9 |
Abolish
long hours culture |
9 |
Walk the
talk |
8 |
More
social events |
6 |
Decisions
based on 'coal face' experience |
6 |
More money |
5 |
Increased
interaction with Minister |
5 |
Better
work/life balance |
5 |
Telescope
for conference room |
3 |
Delegate
responsibility |
3 |
Be less
assuming |
3 |
Water
filter - water jugs |
2 |
Healthier
morning teas |
2 |
Listen
more |
2 |
Listen to
us |
1 |
Show us
the love |
1 |
Group hugs |
1 |
Be more
personable |
1 |
Bigger
turkey award |
1 |
Bring back
Sarah |
1 |
2. WHAT CAN
WE DO TO IMPROVE MORALE?
|
Responses |
Treat others as we wish
to be treated |
15 |
Get away from desk at
lunch time and take a break |
14 |
Be positive - choose our
attitude |
12 |
Be supportive of
colleagues |
12 |
Get to know colleagues
better |
11 |
Smile more |
10 |
Be proactive about change |
10 |
Acknowledge each others'
successes |
9 |
More Humour |
9 |
Be more tolerant |
9 |
Be innovate and creative |
8 |
Proactive personal
development |
8 |
Support each others
health and fitness endeavours |
7 |
Open dialogue |
7 |
No lunch at desk |
7 |
Show more initiative |
7 |
Collective get fit and
healthy endeavour |
6 |
Give feedback |
6 |
Healthier morning teas |
5 |
Be vocal to the right
people |
5 |
Be professional |
4 |
Challenge boundaries |
4 |
Accept change |
4 |
Want respect - give
respect |
4 |
No empire building and
back stabbing |
2 |
Take control |
2 |
Be happy with our lot |
1 |
3. WHAT CAN I DO TO IMPROVE MORALE?
Fund and support collective fitness programs - Brian
Get that bloody telescope - Brian
Lose cynicism
Be more tolerant
Be more supportive
Come to work on time with the right attitude
Respect work colleagues
Be positive
Take 3 week holidays
Wear nice shoes
Get away from my desk at lunch time
Be responsible for my decisions
Participate in group activities
Help organise more team activities
RECOMMENDATIONS
See the generic list of recommendations
that cover all our profiles.